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Schade, zumal es ein Weihnachtsgeschenk sein sollte. \nBeratung bei telefonischer Reklamation gab es nicht. Zurück schicken und neu bestellen hieß es.\nSehr schade, da das Pferdchen optisch sehr gelungen ist. ","reply",{"_7559":7682},"

Vielen Dank für Ihr ehrliches Feedback, Michaela. 😔

Es tut uns sehr leid zu hören, dass Sie bereits zweimal das Rocking Horse Aiden mit falsch vorgebohrten Kufen erhalten haben. Besonders ärgerlich ist das natürlich, da es als Weihnachtsgeschenk gedacht war und die Zeit drängt.

Wir verstehen Ihre Frustration über die mangelnde Beratung bei der telefonischen Reklamation vollkommen - das entspricht nicht unserem Anspruch an guten Kundenservice. Obwohl das Design des Pferdchens gefällt, ist es inakzeptabel, dass die Qualitätskontrolle hier zweimal versagt hat.

Ihr Feedback ist sehr wertvoll für uns, um sowohl die Produktionsqualität als auch unseren Kundenservice zu verbessern. Wir bedauern aufrichtig, dass Ihre Weihnachtspläne dadurch beeinträchtigt wurden.

","Leider zweimal mit falsch vorgebohrten Kufen erhalten ",[7685],{"_7612":7686,"_7614":7687,"_7616":7688,"_6567":7689,"_7619":7690,"_7621":7691,"_7623":7692,"_605":74},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/876195fc-4c34-4bee-8e5b-961a0b492dc5.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/876195fc-4c34-4bee-8e5b-961a0b492dc5.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/876195fc-4c34-4bee-8e5b-961a0b492dc5.jpg?d=120x120&crop=center","A striped tote bag sits on a gray textured rug next to white wooden bed frame slats on a light wood floor","c51f7b65-fcc9-486f-b563-ae634abbdd20/876195fc-4c34-4bee-8e5b-961a0b492dc5","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/876195fc-4c34-4bee-8e5b-961a0b492dc5.jpg?d=540x720","876195fc-4c34-4bee-8e5b-961a0b492dc5",{"_7559":7694,"_7560":7695,"_72":43},"

Dziękujemy za szczerą opinię Michaela.

😔\n

Bardzo nam przykro słyszeć, że dwukrotnie otrzymałeś Rocking Horse Aiden z nieprawidłowo wstępnie wywierconymi biegaczami. Jest to oczywiście szczególnie denerwujące, ponieważ miało to być prezent świąteczny, a czas jest najważniejszy

.\n

Całkowicie rozumiemy Twoją frustrację związaną z brakiem porad, jeśli chodzi o składanie reklamacji przez telefon - to nie spełnia naszych standardów dobrej obsługi klienta. Chociaż konstrukcja małego konia jest przyjemna, niedopuszczalne jest, że kontrola jakości zawiodła tutaj dwukrotnie

.\n

Twoja opinia jest dla nas bardzo cenna, aby poprawić jakość produkcji i obsługę klienta. Szczerze żałujemy, że wpłynęło to na Twoje plany świąteczne

.","2026-02-25T13:19:32.469Z",{"_7582":7425,"_7583":661},{"_7551":7552,"_7553":7698,"_7555":7645,"_7557":7646,"_7559":7435,"_7560":7433,"_7561":7433,"_7562":7198,"_7563":661,"_7564":7165,"_7565":7699,"_7570":7650,"_7571":7651,"_7573":7652,"_7575":7653,"_7577":7654,"_7579":7341,"_7580":7703,"_7584":25,"_7585":7586,"_72":7434,"_7587":7198,"_7588":7656},"5a29d24c-4de7-4396-9929-e33a5e52dd0f",{"_7559":7700,"_7564":7701,"_72":7702},"Nice product ","en","Great! Even nicer at our home!",{"_7582":7432,"_7583":661},{"_7551":7552,"_7553":7705,"_7555":7659,"_7557":7660,"_7559":7442,"_7560":7440,"_7561":7440,"_7562":7198,"_7563":661,"_7564":7165,"_7565":7706,"_7570":7664,"_7571":7665,"_7573":7666,"_7575":7667,"_7577":7578,"_7579":7341,"_7580":7709,"_7584":25,"_7585":7586,"_72":7441,"_7587":7198,"_7588":7669},"37f480dd-6d7a-42ed-abaf-0509bcc9d334",{"_7559":7707,"_7564":7146,"_72":7708},"Meraviglioso, un cavallino a dondolo semplice, tuttavia è fatto molto bene. Il mio bimbo è ancora troppo piccolo quindi giudico solo la fattura e l estetica. Soeriamo che duri nel tempo come i vecchi giocattoli di una volta.","Semplice e di buona fattura.",{"_7582":7439,"_7583":661},{"_7551":7552,"_7553":7711,"_7555":7712,"_7557":7713,"_7559":7449,"_7560":7447,"_7561":7447,"_7562":7198,"_7563":661,"_7564":7165,"_7565":7714,"_7570":7717,"_7571":7718,"_7573":7719,"_7575":7720,"_7577":7578,"_7579":7341,"_7580":7721,"_7584":25,"_7585":7586,"_72":7448,"_7587":7198,"_7588":7722},"85545097-3157-4b9e-8dc4-27b9ade9effb","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9941803925770","shopify-9941803925770",{"_7559":7715,"_7564":7146,"_72":7716},"Prodotto conforme e consegna veloce","Molto soddisfatta","rocking-horse-dotty-aiden-en-25kid98420","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ25KID98420-224189_531da1cd426821f2cd275927e8b801d5_dtl_1_x280.jpg?v=1741199889","Rocking Horse Dotty","//store.westwing.com/products/rocking-horse-dotty-aiden-en-25kid98420",{"_7582":7446,"_7583":661},"50750996939018",{"_7551":7552,"_7553":7724,"_7555":7556,"_7557":7558,"_7559":7456,"_7560":7454,"_7561":7454,"_7562":7198,"_7563":661,"_7564":7165,"_7565":7725,"_7570":7115,"_7571":7572,"_7573":7574,"_7575":7576,"_7577":7578,"_7579":7341,"_7580":7728,"_7584":25,"_7585":7586,"_72":7455,"_7587":7198,"_7588":7589},"e10dc639-6826-44b3-8422-a6de4d9843e2",{"_7559":7726,"_7564":7146,"_72":7727},"I bambini sono attratti. Giocano tutto il tempo.","Sorprendente",{"_7582":7453,"_7583":661},{"_7551":7552,"_7553":7730,"_7555":7556,"_7557":7558,"_7559":7463,"_7560":7461,"_7561":7461,"_7562":7198,"_7563":661,"_7564":7165,"_7565":7731,"_7570":7115,"_7571":7572,"_7573":7574,"_7575":7576,"_7577":7578,"_7579":7341,"_7580":7735,"_7584":25,"_7585":7586,"_72":7462,"_7587":7198,"_7588":7589},"50b5099b-894f-4513-8a6a-979ae9171125",{"_7559":7732,"_7564":7733,"_72":7734},"Wat zijn wij blij met dit hobbelpaardje. \nVan goede kwaliteit en onze zoontje is er dol op. \n\n","nl","Te vreden!",{"_7582":7460,"_7583":661}]

Zabawka na biegunach Sam